Professional Development

Presenting with Confidence

Conflict Resolution

Whilst conflict is a part of the world we live in, it can be stressful, challenging, disruptive and costly to businesses who rely on positive relationships and maximum productivity. Understanding conflict and discovering ways to manage yourself and others through, can lead to opportunities and positive growth, going forward.

Change Management: How to deal with it

In order to evolve, compete, innovate , grow and succeed; it is necessary for businesses and organisations to be responsive to change. Change can often be a difficult transition for teams and individuals, causing frustration and dissatisfaction, often impacting relationships and the working environment.

Communication Strategies

In a business which relies on communication to get things done, one of the biggest mysteries today is how to ensure that we give and receive communication effectively, across all mediums – avoiding costly misunderstandings and miscommunication whilst ensuring our customers feel understood and valued.

Building Self Esteem & Assertiveness Skills

No matter how skilled we are at our job, at some point all of us bump up against our own inner voice that says we’re not good enough, not deserving, or just not destined for true success. If you’ve reached that point, welcome to the club! Here’s the good news: you can learn simple techniques to help you break through the barrier you’ve hit, and build a healthy, confident future that sees you achieve your goals.

Barista Training

Coaching - A leadership skill

If you are responsible for developing and expanding the capabilities of individuals and/or teams, this workshop provides you with tools and strategies to help others improve their own performance and develop professionally, with a view to long lasting change.

Business Writing -

In a business which relies on accurate and professional written communication with customers, employees, suppliers and contractors – one of the biggest challenges is how to ensure that we communicate effectively, concisely, factually and professionally. Emails, letters, proposals, reports are one of the main ways to receive and communicate information with others, and getting it right is critical to the brand and reputation of any business.

Developing your people

Effective leaders are known for investing in their employees through coaching and mentoring; assisting them to set and achieve goals, strive for high performance and helping them to overcome challenges along the way. Succession planning requires continued growth of skills, behaviours, and talent that translates into real opportunities for promotion, career development and transitioning within organisations.

My Pathway to Leadership - Accelerate (Foundation Plan)

A life changing workshop that focuses on fundamental personal and business skills.

My Pathway to Leadership - Elevate (intermediate Plan)

Prepare and future-proof yourself for transitioning into any management or leadership role – be it now, or in the future

My Pathway to Leadership – Master (Advanced Plan)

RECALL Professional Development Programme Coaching Service

A mentoring service whereby individuals undertake 1-on-1 coaching to apply what they have learned, into “live” workplace situations.

My Pathway to Leadership

You can now “Select A Plan” from 4 leadership extension options to suit the needs of individuals or teams, to assist you in achieving the goals and requirements of your business

My Pathway to Leadership

You can now “Select A Plan” from 4 leadership extension options to suit the needs of individuals or teams, to assist you in achieving the goals and requirements of your business

My Pathway to Leadership – Master (Advanced Plan)

My Pathway to Leadership - Elevate (intermediate Plan)

Prepare and future-proof yourself for transitioning into any management or leadership role – be it now, or in the future

My Pathway to Leadership - Accelerate (Foundation Plan)

A life changing workshop that focuses on fundamental personal and business skills.

RECALL Professional Development Programme Coaching Service

A mentoring service whereby individuals undertake 1-on-1 coaching to apply what they have learned, into “live” workplace situations.

Mandate to Manage

Change Management: How to deal with it

In order to evolve, compete, innovate , grow and succeed; it is necessary for businesses and organisations to be responsive to change. Change can often be a difficult transition for teams and individuals, causing frustration and dissatisfaction, often impacting relationships and the working environment.

Coaching - A leadership skill

If you are responsible for developing and expanding the capabilities of individuals and/or teams, this workshop provides you with tools and strategies to help others improve their own performance and develop professionally, with a view to long lasting change.

Communication Strategies

In a business which relies on communication to get things done, one of the biggest mysteries today is how to ensure that we give and receive communication effectively, across all mediums – avoiding costly misunderstandings and miscommunication whilst ensuring our customers feel understood and valued.

Conflict Resolution

Whilst conflict is a part of the world we live in, it can be stressful, challenging, disruptive and costly to businesses who rely on positive relationships and maximum productivity. Understanding conflict and discovering ways to manage yourself and others through, can lead to opportunities and positive growth, going forward.

Customer Service Training: Critical Elements

The question is how do we maintain and grow business by fostering these valuable relationships. Understanding customer motivations and meeting their needs and expectations, has always been a great challenge in business

Developing your people

Effective leaders are known for investing in their employees through coaching and mentoring; assisting them to set and achieve goals, strive for high performance and helping them to overcome challenges along the way. Succession planning requires continued growth of skills, behaviours, and talent that translates into real opportunities for promotion, career development and transitioning within organisations.

Presenting with Confidence

Business Writing -

In a business which relies on accurate and professional written communication with customers, employees, suppliers and contractors – one of the biggest challenges is how to ensure that we communicate effectively, concisely, factually and professionally. Emails, letters, proposals, reports are one of the main ways to receive and communicate information with others, and getting it right is critical to the brand and reputation of any business.

Business Writing -

In a business which relies on accurate and professional written communication with customers, employees, suppliers and contractors – one of the biggest challenges is how to ensure that we communicate effectively, concisely, factually and professionally. Emails, letters, proposals, reports are one of the main ways to receive and communicate information with others, and getting it right is critical to the brand and reputation of any business.

Selling Smarter

Learn how to sell smarter when it comes to modern business! The world is changing and you need to change with it.

Strategies for Workplace Relationships

Discover how the dynamics of a team can impact a business culture and productivity and what you can do to optimise relationships and efficiency, through individuals and teams.

Basic Internet Marketing

Marketing without an internet component isn’t going to get you far these days. But for many of us, internet marketing is still a bit of a mystery. All those acronyms! All those moving parts! How are you supposed to get your head around it all?

Accounting Skills for Non-Accountants

You don’t need to be an accountant to manage your finances! This workshop teaches you the basics for small business owners.

Customer Service Training: Critical Elements

The question is how do we maintain and grow business by fostering these valuable relationships. Understanding customer motivations and meeting their needs and expectations, has always been a great challenge in business

Manage Projects

Take the next step in your business development and move up the ladder, both in budget, experience and responsibility.

Marketing for Small Business

Small business owners are often a one-man-band, trying to do everything, and all on a tight budget. Learn how to be your own marketing consultant, devise strategy and do it all without breaking the bank.

Licence Controller Qualification Assessment

Become a qualified Licence Controller and advance your career in hospitality.

Food Safety for Food Operators

Do you cook, prepare or serve food for a living or are looking to enter the industry? Do you run a kitchen or own a business that does those things? Do you run a team who need reliable and current food safety knowledge? Then this is a must-have course for you and your staff!

Barista Training

Introduction to Massage I

Massage is one of the oldest therapeutic practices, dating back at least 5000 years. If you’d like to be trained in the essentials of this ancient craft, this weekend course is the place to start.

AutoCAD Essentials

AutoCAD gives you the tools to turn your thoughts into solid, workable designs.

AutoCAD 3D Drawing and Modelling

Literally build anything you can imagine with AutoCAD 3D.

AutoCAD Beyond the Basics - Level 2

Take the next step in your AutoCAD skills development.

Design Thinking Boot Camp

Become a master of innovation by understanding customer needs, reframing problems, and expanding your ability to try bold new ideas.

Design Thinking Taster

This fun, fast-paced and interactive workshop will change the way you think about problems and how to solve them. You will learn Design Thinking principles that are human centered and how they can be used to craft innovative, customer-focused solutions through doing. Lots of doing.

Mental Health First Aid Training

While most people know something about common first aid, many acknowledge they have a lack of knowledge about how to support someone who is experiencing poor mental health. With one in five New Zealanders experiencing mental illness at some point in their lives, developing capability and knowledge to address this is an important part of supporting your workforce.

Child Protection Workshop

Compliance with the Children Act, 2014 (formally Vulnerable Children Act, 2014) is critical for those employees and organisations who work alongside under 18s as part of their role. We can help ensure your staff are trained in compliance with the Act and how it applies in context to your organisation

Managing bullying and harassment out of your workplace - The Manager Edition

This behaviour is often disruptive and costly to the health and wellbeing of employees, and can significantly impact the efficiency and productivity of any team. This programme is designed to assist those who are leading teams, and who are responsible for building a positive workplace culture and a healthy working environment, where bullying and harassment has no place.

Preceptorship in Healthcare

Healthcare workers who undertake this course will develop new skills in providing clinical practice instructions to, and evaluation of, students and newcomers to the Healthcare workplace, strengthening their broad portfolio of skills, as well as boosting their thinking about Healthcare practices.

Preceptorship in Healthcare - online only programme

Healthcare workers who undertake this course will develop new skills in providing clinical practice instructions to, and evaluation of, students and newcomers to the Healthcare workplace, strengthening their broad portfolio of skills, as well as boosting their thinking about Healthcare practices.

2-Day Te Tiriti o Waitangi workshop

The 2-Day Te Tiriti o Waitangi workshop provides a comprehensive overview of the historical contexts that led to the provisions set out in Te Tiriti and The Treaty of Waitangi. In addition, participants will be guided to the application of these provisions.

Barista Training

Marketing for Small Business

Small business owners are often a one-man-band, trying to do everything, and all on a tight budget. Learn how to be your own marketing consultant, devise strategy and do it all without breaking the bank.

Introduction to Massage I

Massage is one of the oldest therapeutic practices, dating back at least 5000 years. If you’d like to be trained in the essentials of this ancient craft, this weekend course is the place to start.

Introduction to Massage II

Think sports or recreational massage could be for you? If you’ve completed Massage I or similar approved course, this is your next course to begin building your career.

Licence Controller Qualification Assessment

Become a qualified Licence Controller and advance your career in hospitality.

Coaching - A leadership skill

If you are responsible for developing and expanding the capabilities of individuals and/or teams, this workshop provides you with tools and strategies to help others improve their own performance and develop professionally, with a view to long lasting change.

AutoCAD Beyond the Basics - Level 2

Take the next step in your AutoCAD skills development.

AutoCAD 3D Drawing and Modelling

Literally build anything you can imagine with AutoCAD 3D.

Developing your people

Effective leaders are known for investing in their employees through coaching and mentoring; assisting them to set and achieve goals, strive for high performance and helping them to overcome challenges along the way. Succession planning requires continued growth of skills, behaviours, and talent that translates into real opportunities for promotion, career development and transitioning within organisations.