Personal Performance & Leadership Development

Barista Training

Building Self Esteem & Assertiveness Skills

No matter how skilled we are at our job, at some point all of us bump up against our own inner voice that says we’re not good enough, not deserving, or just not destined for true success. If you’ve reached that point, welcome to the club! Here’s the good news: you can learn simple techniques to help you break through the barrier you’ve hit, and build a healthy, confident future that sees you achieve your goals.

Change Management: How to deal with it

In order to evolve, compete, innovate , grow and succeed; it is necessary for businesses and organisations to be responsive to change. Change can often be a difficult transition for teams and individuals, causing frustration and dissatisfaction, often impacting relationships and the working environment.

Communication Strategies

In a business which relies on communication to get things done, one of the biggest mysteries today is how to ensure that we give and receive communication effectively, across all mediums – avoiding costly misunderstandings and miscommunication whilst ensuring our customers feel understood and valued.

Conflict Resolution

Whilst conflict is a part of the world we live in, it can be stressful, challenging, disruptive and costly to businesses who rely on positive relationships and maximum productivity. Understanding conflict and discovering ways to manage yourself and others through, can lead to opportunities and positive growth, going forward.

Presenting with Confidence

Coaching - A leadership skill

If you are responsible for developing and expanding the capabilities of individuals and/or teams, this workshop provides you with tools and strategies to help others improve their own performance and develop professionally, with a view to long lasting change.

Developing your people

Effective leaders are known for investing in their employees through coaching and mentoring; assisting them to set and achieve goals, strive for high performance and helping them to overcome challenges along the way. Succession planning requires continued growth of skills, behaviours, and talent that translates into real opportunities for promotion, career development and transitioning within organisations.

My Pathway to Leadership - Accelerate (Foundation Plan)

A life changing workshop that focuses on fundamental personal and business skills.

My Pathway to Leadership - Elevate (intermediate Plan)

Prepare and future-proof yourself for transitioning into any management or leadership role – be it now, or in the future

My Pathway to Leadership – Master (Advanced Plan)

RECALL Professional Development Programme Coaching Service

A mentoring service whereby individuals undertake 1-on-1 coaching to apply what they have learned, into “live” workplace situations.

My Pathway to Leadership

You can now “Select A Plan” from 4 leadership extension options to suit the needs of individuals or teams, to assist you in achieving the goals and requirements of your business

Business Writing -

In a business which relies on accurate and professional written communication with customers, employees, suppliers and contractors – one of the biggest challenges is how to ensure that we communicate effectively, concisely, factually and professionally. Emails, letters, proposals, reports are one of the main ways to receive and communicate information with others, and getting it right is critical to the brand and reputation of any business.