My Pathway to Leadership – Master (Advanced Plan)
The complete learning suite to optimise competency, resilience, adaptability, confidence and proficiency in emerging management and leadership positions across any industry
Description
What you’ll learn
- How to create positive stronger connections with customers and suppliers through effective communications
- How to build higher performing teams who are confident, capable, motivated, and resilient
- How to get the job done more efficiently – both individually and as a team
- How to think on your feet, make smarter more decisive decisions, use creativity to solve day-to-day problems
- How to effectively manage change and conflict
- How to unlock your potential and purpose to meet company goals and objectives
Course Overview
Programme description
The ultimate plan for merging leaders or those transitioning laterally or upwards within their organisation. We cover core competencies required for any management or leadership role. Increase your ability to influence others. Future-proof yourself and enrichen your personal performance.
With our business environment changing and evolving at such a fast pace, many business leaders are facing complex challenges in driving their business forward for future growth. This programme offers tools and strategies for business leaders and their teams to extend and expand their capabilities for greater productivity and efficiencies.
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Topics
Topics and dates
- Mandate to Manage - Thursday 24th September 2026 8.30am to 3.00pm
- Communication Strategies - Thursday 8th October 2026 8.30am to 5.00pm
- Taking Care of Customers and Stakeholders - Thursday 29th October 2026 8.30am to 5.00pm
- Written Business Communications for Professionals - Online access begins - 1st November 2026
- Written Business Communications for Professionals - Workshop One- Thursday 12th November 2026
- Written Business Communications for Professionals - Workshop Two - Thursday 26th November 2026
- Conflict Resolution-Thursday 28th January 2027 8.30am to 5.00pm
- Change Management - Using change as an opportunity for growth -Thursday 18th February 2027 8.30am to 5.00pm
- Strategies for Workplace Relationships - Thursday 4th March 2027 8.30am to 5.00pm
- Speaking with confidence in Business- Thursday 25th March 2027 8.30am to 5.00pm
- Optimising Performance & Capabilities #1 - Developing Your People Thursday 8th April 2027 8.30am to 5.00pm
- Optimising Performance & Capabilities #2 - Coaching A Leadership Skill Thursday 22nd April 2027 8.30am to 5.00pm
Mandate to Manage
- the difference between management and leadership - skills and attributes for each role
- what managers need to know – legislation that influences management
- the role and responsibilities of a manager – (including reporting and responding)
- what it is to be an effective leader
- the importance of workplace culture within a business or organisation
- different leadership styles
- managing from a position of knowledge
Communication Strategies
- Strategies to improve day-to-day communication and interactions with other people
- discover techniques for getting your intended message across effectively
- how to deal with common communication barriers for more positive outcomes
- How to ask appropriate questions for deeper understanding
- how to strengthen relationships through active listening and empathy
- the impact of non-verbal communication (body language) – how is your message received?
- how to communicate your ideas effectively and assertively, with confidence and clarity
Taking Care of Customers and Stakeholders
- defining customers and stakeholders and their expectations – how they impact business
- Understanding the needs of others - why people do the things that they do (human motivation)
- how body language impacts the message received
- How subtle behaviours influence the way interactions progress and how people respond to you ( including body language)
- How communication impacts interactions-( barriers to communication, active listening, empathy, H-E-A-R-D)
- dealing with challenging situations and difficult people ( including positive and powerful language)
- How to encourage return business within a culture where customers feel valued and welcome
- how to take care of yourself along the way - stress management
Written Business Communications for Professionals
- how to write professionally – getting it right first time (understanding your purpose and pitch)
- how to make your day-to-day transactions more effective by thinking before you write and writing for your reader
- how to organize your thoughts and structure your documents
- how to write clearly and concisely to eliminate misunderstanding and misinterpretation
- understanding the impact of tone and positive intent in written business communication
- how to write and structure effective business letters, emails, reports and proposal
Conflict Resolution
- impact that conflict has and how to avoid it escalating
- recognising different types of conflict- stategies to manage and resolve each one
- identify the various stages of conflict – how intervention strategies can avoid escalation
- common conflict resolution strategies and when to use them
- the importance of self-awareness when managing or resolving conflict
- communication skills to use when managing, facilitating and/or coaching through conflict situations
- the importance of body language and tone when resolving conflict
- how to deal with heightened emotions
- how to create a conflict management plan
Change Management - Using change as an opportunity for growth
- the impact of change
- discover the change cycle
- the psychology behind change
- reactions to change
- dealing with resistance to change
- communicating change to others
- stakeholder management
- how to deal with stress management during change
- how to create a Change Management Plan
Strategies for Workplace Relationships
- distinguishing between leadership and management
- understanding sources of influence in leadership
- adapting accordingly by using situational leadership styles
- development of management/leadership attributes
- how emotional intelligence can improve leadership skills
- turning dysfunctional relationships around
- choices above and below the line
- the Leadership Responsibility Model
- factors that impact and influence workplace relationships
Speaking with confidence in Business
- How to prepare an oral presentation, taking into account:
- Your audience (who are they and what is your purpose)
- Learning styles (how can you positively affect them)
- Your environment (making it easy to connect)
- How to structure and create an interesting and concise outline for an oral presentation
- How to deliver an effective, engaging oral presentation
Optimising Performance & Capabilities #1 - Developing Your People
- how to achieve higher performance from individuals and teams
- how to create a Performance Management System
- undertaking a Performance Appraisal/Review
- how to create a Performance Development Plan
- how to set SMART objectives to monitor performance against goals and objectives
- how to manage underperformance
Optimising Performance & Capabilities #2 - Coaching A Leaadership Skill
- how to develop interpersonal skills for coaching
- how to communicate effectively to inspire change and growth
- how adults learn best
- how to execute effective coaching sessions
- how to structure a coaching programme
- tools and strategies to enhance your coaching session
- how to manage challenging coaching situations
To maximise learning outcomes, this programme can also include specified one on one coaching and a final assignment.
Introducing your Wintec Professional Programmes Training Facilitator and Assessor
Delia Beuker
A lifelong career built around helping people discover their full potential, both personally and professionally... “Hi, I will be your facilitator”.
With over 30 years of hands-on experience in a range of trade industry, small business, and corporate environments, both locally and nationally, Delia has a deep and wide understanding of varied practises within businesses and organisations.
As a resident facilitator with Wintec Professional Programmes for over 8 years, particular focus has been on accelerating performance and capabilities amongst individuals and teams, advocating professional business acumen, as well as elevating professional business communications within a variety of industries including Construction, Manufacturing, and Energy.
Delia Beuker - Field of expertise:
Adult Learning, Communications, Personal and Business Development
Core competencies include:
- understanding and meeting the changing needs of business by empowering their people
- organisational training needs analysis to align with and meet strategic vision, goals, and objectives
- training programme content development, assignments, assessment and reporting for adult learners
- targeted and tailored personal development aimed at specific needs for individuals and teams
- one-on-one post-programme coaching, connected to workplace projects and key tasks
- collaboration between teams (internally and externally) to maximise efficiency and productivity
- managing performance of goals and objectives, talent management and coaching for success
- stakeholder relationship management - meeting industry expectations through their people
- building confidence, resilience, adaptability while stretching personal abilities to meet the needs of a constantly changing and challenging business environment
The most recent focus area for Delia, has been working with organisations and their teams delivering leadership programmes with outstanding outcomes in productivity, efficiency, collaboration, and relationship management.
The top 10: Leadership programmes which are proving to be highly effective in these areas currently are:
-Mandate to Manage -Communication Strategies -Professional Writing for Business
-Conflict Resolution -Customer & Stakeholder Care -Change Management
-Presenting with Confidence -Strategies for Workplace Relationships -Developing Your People -Coaching Leadership Skills
“Organisations are under extreme pressure to not only maintain, but to build productive, cohesive, and professional teams to keep business moving forward and secure a prosperous future.
Concise and relevant communication plays a critical role in the reputation and success of any business and their brand, along with building strong and healthy relationships both internally and externally.
Each role within any organisation is instrumental in building a positive workplace culture and good working relationships amongst their teams, management peers, suppliers, contractors, and customers. Ensuring concise and relevant communications, together with avoiding miscommunication and misinterpretation is key to the reputation of any business. “
“Looking forward to working together…”